How do I return an item?
Return / exchange policy : - Stocked items (excluding cut wire and tools) may be returned within 15 days with proof of purchase. A 10% restocking fee may apply.
- Any tool must be returned within 5 business days and may incur a 10% restocking fee.
- Chemicals including aerosols are non-returnable.
- Items deemed defective may be exchanged for equivalent product within 15 days.
- Beyond 15 days, a defective item is subject to manufacturer’s warranty policy and will be repaired or replaced.
- Items must not have been altered in any way. (soldered to, wires cut…). All cut wire is final sale.
- Items must be returned with original packaging.
- Non-stock / special order items and quantities ordered beyond our stocking levels are non-returnable and non-refundable.
- All other cases are at the manager’s discretion.
* Components sold to and installed by the customer are done so at the customer’s own risk**B&E Electronics is not liable for any damage to the customer’s existing equipment caused by, but not limited to any defects or incompatibility issues with any components purchased from B&E Electronics*Please click
Contact Us to email our customer service department for additional information on returning an item. Thank you.
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